- Start date : février 2017
- 90 Rue du Bouchet, 74310 Servoz
Green Wolf is a repair workshop for outdoor clothing and accessories of all technical levels located in Servoz in Haute-Savoie. Changing zips, repairing tents and reactivating water-repellent treatment are just some of the services offered to companies and individuals.
The Outdoors Sports Valley (OSV) cluster is behind this outdoor textile repair project. In 2013, it identified a need for textile repair among its members, manufacturers and distributors in the outdoor industry. Members felt the need to improve their after-sales service, moving from an exchange model for defective products to a repair model.
In 2019, the centre is ready to employ a third seamstress. Fabrice Pairot de Fontenay, the repair centre manager, counts 120 to 130 repairs per month in the summer period and between 300 and 350 in the winter period for about 20 companies.
Stages of the initiative
In 2013, OSV launched a call for projects to create a shared repair centre dedicated to textiles for the outdoor industry, which was won by Mont Blanc Insertion (MBI).
In 2017, MBI decided to refocus on industrial outsourcing and sold the repair business to Green Wolf.
During its development, the project was able to make use of the expertise of OSV and brands such as Patagonia, Salomon and Picture Organic Clothing. It also received support from the INNOV'R® system, which enabled it to launch the project and buy machines. It took the repair centre over a year and a half to reach the standards required by companies.
The main obstacles to projects were mainly related to the issue of human resources. The recruitment of a second qualified seamstress was not easy, particularly given the location of the repair centre in an area with few qualified people, and one that is unattractive because of the high cost of housing. This is why Green Wolf decided to focus on training its future employees to facilitate recruitment.
Devices, tools or methodologies
The repair centre also received support from the INNOV'R® system, which enabled them to launch the project and buy machines.
The repair centre is part of a circular economy initiative aiming to find a global solution for brands combining: - repair, to give a second life to textiles, - development of a second-hand circuit, - and upcycling, to find tailor-made solutions in partnership with the brands.